Privacy Policy

INTRODUCTION

1. INTRODUCTION
   1.1. 1.1. GMBB Investment LTD is an Investment Firm that owns and
   operates the brand “WRC1” (www.WRC1.com).
   GMBB Investment LTD is registered in Mauritius with company number
   195321, and is authorized and regulated by the Mauritius Financial Services
   Commission (“FSC”) with license number GB22201139 to carry out certain
   categories of financial investment business as permitted under the
   Mauritius Financial Services Act 2007. The Company’s registered office is
   located at 7th Floor, NeXTeracom Tower 1, Cybercity, Ebene, Republic of
   Mauritius. GMBB INVESTMENTS CY LTD (a company duly incorporated
   under the laws of Cyprus with a registration number ΗΕ 445963) is a paying
   agent of GMBB Investment LTD (Mauritius). Please refer to the website of
   the Company for more information.
   1.1.The Company is operating under the Section 72 of the Mauritius Financial
   Services Act 2007 (the “Act|), Section 29 of the Securities Act 2005
   (collectively the “Act and Applicable Regulations”).
   1.2. This Privacy Policy hereinafter “the Policy” applies to the Company and outlines
   how the Company collects, maintains, uses and discloses personal information
   about you (the “User” or “Customer” or “Client”). This Policy applies to existing and
   potential users as well as to any visitors of the Company’s website(s). The
   Company is committed to protecting the privacy of all personal data obtained,
   including information obtained during the user’s visits to the Company’s website.
   1.3. As part of our daily business operations we need to collect personal information
   from our clients and prospective clients in order to provide them with our products
   and services and ensure that we can meet their needs when providing these
   products and services as well as when providing them with the respective
   information.
   1.4. Your privacy is of utmost importance to us and it is our policy to safeguard and
   respect the confidentiality of information and the privacy of individuals. This
   Privacy Policy sets out how GMBB Investment Ltd (the “Company”) collects, uses
   and manages your personal information we receive by you or a third party in
   connection with our provision of services to you or which we collect from your use
   of our services and/or our website and/or any other related websites and
   applications including, among others, the Company’s Members Area. The Privacy
   Policy also informs you of your rights with respect to the processing of
   your personal information.
   1.5. Our Privacy Policy is reviewed regularly to ensure that any new obligations and
   technologies, changes to our business operations and practices are taken into
   consideration, as well as that it remains abreast of the changing regulatory
   environment. Any personal information we hold will be governed by our most
   recent Privacy Policy.
   1.6. Please note that if you are an existing and/or former employee of the Company, a
   job applicant, a contractor to the Company or a third party service provider, your
   personal information will be used in connection with your employment contract,
   or your contractual relationship, whichever applies.
   1.7. This Privacy Policy applies to the processing activities performed by the Company
   to the personal data of its clients/potential clients, website visitors, job applicants
   and existing or former employees of the Company. This Privacy Policy does not
   apply to websites operated by any other organizations and/or other third parties.

2. SAFEGUARING OF PERSONAL DATA

2.1. The Company respects the privacy of any users who accesses its website(s), and
it is therefore committed to taking all reasonable steps to safeguard any existing or
prospective clients, applicants and website visitors.
2.2. The Company keeps any clients’/potential clients’ personal data in accordance with
the applicable data protection laws and regulations.
2.3. We have the necessary and appropriate technical and organizational measures and
procedures in place to ensure that your information remains secured at all times.
We regularly train and raise awareness to all of our employees on the importance
of maintaining, safeguarding and respecting your personal information and privacy.
We regard breaches of individuals’ privacy very seriously and will impose
appropriate disciplinary measures, including dismissal where necessary. The
personal information you provide us with when registering yourself as a user of the
Company’s site(s) and/or of its services, is classified as registered information,
which is protected in several different ways. You can access your registered
information after logging in to the Members Area by entering a username and a
password that you select. It is your responsibility to make sure that your password
is only known to you and not disclosed to anyone else. Registered information is
securely stored in a safe location and only authorized personnel have access to it
via a username and a password. All personal
information is transferred to the Company thus all necessary measures are taken
to prevent unauthorized parties from viewing any such information. Personal
information provided to the Company that does not classify as registered
information is also kept in a safe place and accessible by authorized personnel only
via a username and a password.
2.4. Transmission of information via the internet is not always completely secure but the
Company endeavors to protect your personal data by taking serious precautions.
Once we have received your information, we will apply procedures and security
features to try to prevent unauthorized access.

3. PERSONAL DATA

3.1. In order to open an account with us, you must first complete and submit an
application form to us by completing the required information. By completing this
application form, you are requested to disclose personal information in order to
enable the Company to assess your application and comply with the relevant rules
and regulations. The information you provide may also be used by the Company
to inform you regarding its services.
The information that we may collect from you includes the following:
● full name, residential address and contact details (e.g., email address, telephone
number, fax etc.);
● date of birth, place of birth, gender, citizenship;
● information about your income and wealth, including details about your and source
of funds, assets and liabilities, bank account information, trading statements, FATCA
and CRS information and financial statements;
● trading account balances, trading activity, your inquiries and our responses;
● information on whether you hold a prominent public function (PEPs);
● profession and employment details;
● authentication data (e.g., signature);
● location data;
● trading performance, knowledge and experience;
● verification information, which includes information necessary to verify your identity
such as a passport or driver’s license (examples also include background information
we receive about you from public records or from other entities not affiliated with us);
furthermore, we may collect other identifiable information such as identification
numbers and/or Passport/Tax registration numbers;
● any other information customarily used to identify you and about your trading
experience which is relevant to us providing our services to you.
We obtain this information in a number of ways through your use of our services
including through any of our websites, applications, the account opening applications,
our demo sign up forms, webinar sign up forms, subscribing to news updates and from
information provided in the course of ongoing customer service communications. We
may also collect this information about you from third parties such as through publicly
available sources. We also keep records of your trading behavior, including records
regarding the following:
● products you trade with us and their performance;
● historical data about the trades and investments you have made including the
amount invested;
● your preference for certain types of products and services.
● We may ask for other personal information voluntarily from time to time (for example,
through market research or surveys).
If you choose not to provide the information we need to fulfill your request for a specific
product or service, we may not be able to provide you with the requested product or
service.
We may record any communications, electronic, by telephone, in person or otherwise,
that we have with you in relation to the services we provide to you and our business
relationship with you. These recordings will be our sole property and will constitute
evidence of the communications between us. Such telephone conversations may be
recorded without the use of a warning tone or any other further notice. Further, if you
visit any of our offices or premises, we may have CCTV which will record your image.
Unsolicited Personal Information
Where we receive personal information about an individual which is unsolicited by us
and not required for the provision of our services, we will securely destroy the
information (provided it is lawful and reasonable for us to do so).

4. EMPLOYMENT APPLICATIONS

Personal data is kept in personnel files or within the Company’s systems. We have a
separate employee non-disclosure agreement for employees, which will be provided to
you upon being recruited. The following types of data may be held by the Company, as
appropriate, on relevant individuals:
● name, address, phone numbers, date of birth, email address, gender, marital
status, etc.;
● CVs and other information gathered during recruitment;
● references from former employers;
● National Insurance numbers;
● Criminal conviction data;
● job title, job descriptions and pay grades;
● conduct issues such as letters of concern and disciplinary proceedings;
● internal performance information;
● medical or health history/information;
● tax codes;
● terms and conditions of employment;
● training details.
We may further ask for other personal information as we may consider necessary for
the purpose of recruitment.
If you are unsuccessful in obtaining employment, we will seek your consent to retaining
your data in case other suitable job vacancies arise in the Company for which we think
you may wish to apply. You are free to withhold your consent to this and there will be no
consequences for withholding consent.

5. PROCESSING OF PERSONAL DATA

We may process your personal data on the following bases and for the following
purposes:

1. Performance of a contract
   We process personal data in order to provide our services and products, as well as
   information regarding our products and services based on the contractual
   relationship with our clients (i.e., so as to perform our contractual obligations). In
   addition, processing of personal data takes place to be able to complete our client
   on-boarding/acceptance procedures.
   In view of the above, we need to verify your identity in order to accept you as our
   client and we will need to use those details in order to effectively manage your trading
   account with us to ensure that you are getting the best possible servicefrom us.
   This may include third parties carrying out credit or identity checks on our behalf.
   The use of your personal information is necessary for us to know who you
   are as we have a legal obligation to comply with certain Know Your Customer and
   Customer Due Diligence regulatory obligations.
2. Compliance with a legal obligation
   There are a number of legal obligations emanating from the relevant laws to which
   we are subject as well as statutory requirements (e.g., the anti-money laundering
   laws, financial services laws, corporation laws, privacy laws and tax laws). There are
   also various supervisory authorities whose laws and regulations we are subject to
   (e.g. the FSC). Such obligations and requirements impose on us necessary personal
   data processing activities for credit checks, identity verification, compliance with
   court orders, tax law or other reporting obligations and anti-money laundering
   controls.
   These obligations apply at various times, including client on boarding/acceptance,
   payments and systemic checks for risk management.
3. For the purposes of safeguarding legitimate interests
   We process personal data so as to safeguard the legitimate interests pursued by
   us or by a third party. A legitimate interest is when we have a business or commercial
   reason to use your information. Despite that, it must not unfairly go against what is
   right and best for you. Examples of such processing activities include the following:
   1. initiating legal claims and preparing our defense in litigation
      procedures;
   2. means and processes we undertake to provide for the Company’s IT
      and system security, preventing potential crime, asset security,
      admittance controls and anti-trespassing measures;
   3. setting up CCTV systems (e.g., at our premises for security reasons);
   4. measures to manage business and for further developing products and
      services;
   5. sharing your personal data with third party service providers for the
      purpose of updating/verifying your personal data in accordance with
      the relevant anti-money laundering compliance framework;
   6. risk management.
4. You have provided your consent
   Our storage and use of your personal data is based on your consent (other than for
   the reasons described or implied in this policy when your consent is not required).
   You may revoke consent at any time; however, any processing of personal data prior
   to the receipt of your revocation will not be affected.
5. To assess the appropriateness of our services/products for the Clients
6. To provide you with products and services, or information about our
   products and services, and to review your ongoing needs
   Once you successfully open a trading account with us, or subscribe to an update or
   webinar, we will need to use your personal information to perform our services and
   comply with our obligations to you. It is also in our legitimate interests to ensure that
   we are providing the best products and services so we may periodically review your
   needs to ensure that you are getting the benefit of the best possible products and
   services from us.
7. To help us improve our products and services, including customer services,
   and develop and market new products and services
   We may from time to time use personal information provided by you through your
   use of the services and/or through client surveys to help us improve our products
   and services. It is in our legitimate interests to use your personal information in this
   way to ensure the highest standards when providing you with our products and
   services and to continue to be a market leader in the financial services industry.
8. To form a profile about you
   We may, from time to time, use personal information provided by you through your
   use of the services and/or through client surveys to help us improve our products
   and services. It is in our legitimate interests to use your personal information in this
   way to try to ensure the highest standards when providing you with our products and
   services and to continue to be a market leader in the financial services industry.
9. To investigate or settle enquiries or disputes
   We may need to use personal information collected from you to investigate issues
   and/or settle disputes with you as it is in our legitimate interests to ensure that issues
   and/or disputes get investigated and resolved in a timely and efficient manner.
10. to comply with applicable laws, court orders, other judicial process, or the
    requirements of any applicable regulatory authorities
    We may need to use your personal information to comply with any applicable laws
    and regulations, court orders or other judicial processes, or the requirements of any
    applicable regulatory authority. We do this not only to comply with our legal
    obligations but because it may also be in our legitimate interest to do so.
11. To send you surveys
    From time to time, we may send you surveys as part of our customer feedback
    process. It is in our legitimate interest to ask for such feedback to try to ensure that
    we provide our services and products at the highest standards. However, we may,
    from time to time, also ask you to participate in other surveys and if you agree to
    participate in other surveys we rely on your consent to use the personal information
    we collect as part of such surveys. All responses to any survey we send out whether
    for customer feedback or otherwise will be aggregated and depersonalizedbefore
    survey results are shared with any third parties.
12. Data analysis
    Our website pages and emails may contain web beacons or pixel tags or any other
    similar type of data analysis tools that allow us to track receipt of correspondence
    and to count the number of users that have visited our webpage or opened our
    correspondence. Why may aggregate your personal information (such as trading
    history) with the personal information of our other clients on an anonymous basis
    (that is, with your personal identifiers removed) so that more rigorous statistical
    analysis of general patterns may lead to us providing better products and services.
    If your personal information is completely anonymised, we do not require a legal
    basis as the information will no longer constitute personal information. If your
    personal information is not in an anonymised form, it is in our legitimate interest to
    continually evaluate that personal information to ensure that the products and
    services we provide are relevant to the market.
13. Marketing purposes
    We may process your personal information to send you marketing communications
    by email or phone or other agreed forms (including social media campaigns) to
    ensure that you are always kept up to date with our latest products and services. If
    we send you marketing communications, we will either do so based on your consent
    or if it is in our legitimate interest. We will not disclose your information to any outside
    parties for the purpose of allowing them to directly market to you.
14. Internal business purposes and record keeping
    We may need to process your personal information for internal business and
    research purposes as well as for record keeping purposes. Such processing is in our
    own legitimate interests and is required in order to comply with our legal obligations.
    This may include any communications that we have with you in relation
    to the services and products we provide to you and our relationship with you. We will
    also keep records to ensure that you comply with your contractual obligations
    pursuant to the agreement governing our relationship with you.
15. Legal notifications
    Often the law requires us to advise you of certain changes to products or services or
    laws. We may need to inform you of changes to the terms or the features of our
    products or services. We need to process your personal information to send you
    these legal notifications. You will continue to receive this information from us even if
    you choose not to receive direct marketing information from us.
16. Corporate restructuring
    If we undergo a corporate restructuring or part, or if all of our business is acquired
    by a third party, we may need to use your personal information in association with
    that re-structuring or acquisition. Such use may involve sharing your information as
    part of a due diligence enquiries or disclosures pursuant to legal agreements. It is
    our legitimate interest to use your information in this way, provided we comply with
    any legal/regulatory obligation we have towards you.
17. Physical security
    If you enter any of our premises we may record your image on our CCTV for security
    reasons. We may also take your details to keep a record of who has entered our
    premises on any given day. It is in our legitimate interest to do this to maintain a safe
    and secure working environment.

PERSONAL DATA DISCLOSURE

The Company shall not disclose any of its clients’ confidential information to a third party,
except: (a) to the extent that it is required to do so pursuant to any applicable laws, rules
and/or regulations; (b) if there is a duty to the public to disclose; (c) if our legitimate
business interests require disclosure; or (d) at your request or with your consent or to
Persons described in this policy. The Company will endeavor to make such disclosures
on a ‘need-to-know’ basis, unless otherwise instructed by a regulatory authority. Under
such circumstances, the Company will notify the third party regarding the confidential
nature of any such information.
As part of using your personal data for the purposes set out above, the Company may
disclose your personal information to the following:

● our Associates, for business purposes, including certain third parties such as service
providers and specialist advisers who have been contracted to provide us with
administrative, financial, legal, insurance, research or other services;
● business introducers with whom we have a mutual business relationship;
● business parties, credit providers, courts, tribunals and regulatory authorities as
agreed or authorized by law;
● payment service providers (PSPs) and/or banking institutions in relation to issues
raised regarding deposits/withdrawals to/from trading account(s) held with the
Company and/or for the purpose of commencing an investigation regarding such
matters (e.g., third party deposits);
● anyone authorized by you.
If the Company discloses your personal information to business parties, such as card
processing companies or banks, in order to perform the services requested by clients,
such third parties may store your information in order to comply with their legal and other
obligations.
Generally, we require that organizations outside the Company who handle or obtain
personal information to acknowledge the confidentiality of this information, undertake
to respect any individual’s right to privacy and comply with all relevant data protection
laws and this Privacy Policy. Third party service providers such as credit referencing
agencies (if and when applicable) may keep a record of any searches performed on
our behalf and may use the search details to assist other companies in performing their
searches. Please note that the use of your personal information by external third parties
who act as data controllers of your personal information is not covered by this Privacy
Policy and is not subject to our privacy standards and procedures.
Clients accept and consent that the Company may, from time to time, analyze the data
collected while visiting our website(s) or by other means, such as questionnaires, for
statistical purposes in order to improve the Company’s business activities.

TRANSFER OF PERSONAL DATA

We may transfer your personal information outside the European Economic Area to
service providers (i.e. processors) who are engaged on our behalf. To the extent we
transfer your information outside the EEA, we will ensure that the transfer is lawful and
that processors in third countries are obligated to comply with the European data
protection laws or other countries’ laws which are comparable and to provide
appropriate safeguards in relation to the transfer of your data in accordance with GDPR
Article 46.

In view of the above, your personal information may be processed by the staff of our
service providers operating outside the EEA, who work for us. Such staff may be, among
others, engaged in the fulfillment of your requests, the processing of your payment
details and the provision of support services. By submitting your personal data, you
agree to this transfer, storing and processing. The Company will take all steps
reasonably necessary to ensure that your data is treated securely and in accordance
with this Privacy Policy.

PERSONAL DATA

Tracking systems used on the Company’s website(s) may collect your personal data in
order to optimize the services provided to clients/potential clients. The website collects
information in the following ways:
● Device information
By recognizing your device used to access and use the Company’s website(s), we
can provide you with the most appropriate version of our website(s).
● Log information
Logging certain behaviors on the site enables the company to track user action and
therefore troubleshoot any issues that may occur.
● Location information
Using your IP address helps us localize our website content, which we provide to y
you are based on your country, and improve your user experience on our site(s).
● Cookies
Cookies are text files with a small amount of data sent from our website(s) to your
browser and stored on your computer’s hard drive. Cookies help us improve the
performance of our website(s) and our website visitors’ experience, track your
referrer (if any) and improve our future advertising campaigns.
● Local storage
You must submit validation documents to us through the Company’s Members Area
in order to activate your trading account.

COOKIES

Internet cookies are small pieces of data sent from our website(s) to your browser and
stored on your computer’s hard drive when using our website(s), and they may include
a unique identification number. The purpose of collecting this information is to provide
you with a more relevant and effective experience on our website(s), including the
presentation of our web pages according to your needs or preferences.
Cookies are frequently used on many websites on the internet, and you can choose if
and how a cookie will be accepted by changing your preferences and options in your
browser. You may not be able to access some parts of our website(s) if you choose to
disable the cookie acceptance in your browser, particularly in the Company’s Members
Area and other secure parts of our website(s). We therefore recommend you to enable
cookie acceptance in order to benefit from all our online services.
Furthermore, we use cookies for remarketing features in order to allow us to reach out
to users who have previously visited our website(s) and have shown an interest in our
products and services. Periodically, we may use third party vendors, such as Google
to display our ads over the internet to you, based on your previous use of our website(s).
The Company uses session ID cookies and persistent cookies. A session ID cookie
expires after a set amount of time or when the browser window is closed. A persistent
cookie remains on your hard drive for an extended time period. You can remove
persistent cookies by following directions provided in your web browser’s ‘Help’ file.

CONSENT

Where our use of your personal information requires your consent, such consent will
be provided in accordance with the express written terms which govern our business
relationship (which are available on our website(s) as amended from time to time), or
any other contract we may have entered into with you or as set out in our communication
with you from time to time.
If we rely on your consent as our legal basis for holding and processing your personal
information, you have the right to withdraw that consent at any time by contacting us
using the contact details set out in this Privacy Policy

STORAGE

Safeguarding the privacy of your information is of utmost importance to us, whether you
interact with us personally, by phone, by mail, over the internet or any other electronic
medium. We will hold personal information, for as long as we have a business
relationship with you, in a combination of secure computer storage facilities and paperbased files and other records and we take the necessary measures to protect the
personal information we hold from misuse, loss, unauthorized access, modification or
disclosure.
When we consider that personal information is no longer necessary for the purpose for
which it was collected, we will remove any details that will identify you or we will securely
destroy the records. However, we may need to maintain records for a significant period
of time. For example, we are subject to certain anti-money laundering laws which
require us to retain the following, for a period of five to seven years after our business
relationship with you has ended:
● a copy of the documents we used in order to comply with our customer due diligence
obligations;
● supporting evidence and records of transactions with you and your relationship with
us.
● Also, the personal information we hold in the form of a recorded communication, by
telephone, electronically, in person or otherwise, will be held in line with local
regulatory requirements (i.e., 5 years after our business relationship with you has
ended). Where you have opted out of receiving marketing communications we will
hold your details on our suppression list so that we know you do not want to receive
these communications.
We may keep your data for longer than 7 years if we cannot delete it for legal, regulatory
or technical reasons.

RIGHTS

The rights that might be available to you in relation to the personal information we hold
about you are set out below.
Information and Access
If you ask us, we will confirm whether we are processing your personal information and,
if so, what information we process and, if requested, provide you with a copy of that
personal information (along with certain other details) within thirty (30) days from the
date of your request. If you require additional copies, we may need to charge a
reasonable administration fee.
Rectification
It is important to us that your personal information is up to date. We will take all
reasonable steps to make sure that your personal information remains accurate,
complete and up-to-date. If the personal information we hold about you is inaccurate
or incomplete, you are entitled to have it rectified. If we have disclosed your personal
information to others, we will let them know about the rectification where possible. If you
ask us, if possible and lawful to do so, we will also inform you who we have shared your
personal information with so that you can contact them directly.
You may inform us at any time that your personal details have changed by sending us
an e-mail at [email protected]. The Company will change your personal information
in accordance with your instructions. To proceed with such requests, in some cases
we may need supporting documents from you as proof, i.e. personal information that we
are required to keep for regulatory or legal purposes.
Erasure
You can ask us to delete or remove your personal information in certain circumstances
such as if we no longer need it or you withdraw your consent (if applicable) provided
that we have no legal obligation to retain that data. Such requests will be subject to
any retention limits we are required to comply with in accordance with applicable laws
and regulations and subject to section ‘Storage of Your Personal Information and
Retention Period’. If we have disclosed your personal information to others, we will let
them know about the erasure where possible. If you ask us, where possible and lawful
to do so, we will also inform you who we have shared your personal information with so
that you can contact them directly.
Processing restrictions
You can ask us to ‘block’ or suppress the processing of your personal data in certain
circumstances such as if you contest the accuracy of that personal information or object
to us processing it. It will not stop us from storing your personal information. Wewill
inform you before we decide not to agree with any requested restriction. If we have
disclosed your personal information to others, we will inform you about the restriction if
possible. If you ask us, if possible and lawful to do so, we will also tell you who we have
shared your personal information with so that you can contact them directly.
Data Portability
Under the General Data Protection Regulation (679/2016), you have the right, in certain
circumstances, to obtain personal information you have provided us with (in a structured,
commonly used and machine readable format) and to re-use it elsewhereor ask us to
transfer this to a third party of your choice.
Objection
You can ask us to stop processing your personal information, and we will do so, if we
are:
● relying on our own or someone else’s legitimate interests to process your personal
information except if we can demonstrate compelling legal grounds for the
processing;
● processing your personal information for direct marketing; or
● processing your personal information for research unless we reasonably believe
such processing is necessary or prudent for the performance of a task carried out
in the public interest (such as by a regulatory or enforcement agency).
Automated decision-making and profiling
If we have made a decision about you based solely on an automated process (e.g.
through automatic profiling) that affects your ability to use the services or has another
significant effect on you, you can request not to be subject to such a decision unless we
can demonstrate to you that such decision is necessary for entering into, or the
performance of, a contract between you and us. Even where a decision is necessary for
entering into or performing a contract, you may contest the decision and require human
intervention. We may not be able to offer our services or products with you, if we agree
to such request (i.e. end our relationship with you).

OPT-OUT

Should you not want us to use your personal information, you must inform the Company by
sending an email to [email protected]. If you decide to do so, we may not be able to
continue to provide information, services and/or products requested by you and we will have
no liability to you in this respect.

LEGAL DISCLAIMER

The Company may disclose your personally identifiable information as required by rules
and regulations and when the Company believes that disclosure is necessary to protect our
rights and/or to comply with any proceedings, court order, legal process served or pursuant
to governmental, intergovernmental or other regulatory bodies. The Company shall not be
liable for misuse or loss of personal information or otherwise on the Company’s website(s)
that the Company does not have access to or control over. The Company will not be liable
for unlawful or unauthorized use of your personal information due to misuse or
misplacement of your passwords, negligent or malicious intervention and/or otherwise by
you or due to your acts or omissions or a person authorized by you (whether that
authorization is permitted by the terms of our legal relationship with you or not).

REVIEW OF THE POLICY

If you have a concern about any aspect of our privacy practices, you can submit a complaint.
This will be acted upon promptly. To make a complaint, please contact us via email at
[email protected].

4. EMPLOYMENT APPLICATIONS

Personal data is kept in personnel files or within the Company’s systems. We have a separate employee non-disclosure agreement for employees, which will be provided to you upon being recruited. The following types of data may be held by the Company, as appropriate, on relevant individuals:

• name, address, phone numbers, date of birth, email address, gender, marital status, etc.;
• CVs and other information gathered during recruitment;
• references from former employers;
• National Insurance numbers;
• Criminal conviction data;
• job title, job descriptions and pay grades;
• conduct issues such as letters of concern and disciplinary proceedings;
• internal performance information;
• medical or health history/information;
• tax codes;
• terms and conditions of employment;
• training details.

We may further ask for other personal information as we may consider necessary for the purpose of recruitment.

If you are unsuccessful in obtaining employment, we will seek your consent to retain your data in case other suitable job vacancies arise in the Company for which we think you may wish to apply. You are free to withhold your consent to this and there will be no consequences for withholding consent.

5. PROCESSING OF PERSONAL DATA

We mayprocess your personal data on the following bases and for the following purposes:

1. Performance of a contract

We process personal data in order to provide our services and products, as well as information regarding our products and services based on the contractual relationship with our clients (i.e., so as to perform our contractual obligations). In addition, processing of personal data takes place to be able to complete our client on-boarding/acceptance procedures.

In view of the above, we need to verify your identity in order to accept you as our client and we will need to use those details in order to effectively manage your trading account with us to ensure that you are getting the best possible service from us. This may include third parties carrying out credit or identity checks on our behalf. The use of your personal information is necessary for us to know who you are as we have a legal obligation to comply with certain Know Your Customer and Customer Due Diligence regulatory obligations.

2. Compliance with a legal obligation

There are a number of legal obligations emanating from the relevant laws to which we are subject as well as statutory requirements (e.g., the anti-money laundering laws, financial serviceslaws, corporation laws, privacy laws and tax laws). There are also various supervisory authorities whose laws and regulations we are subject to (e.g. the FSA). Such obligations and requirements impose on us necessary personal data processing activities for credit checks, identity verification, compliance with court orders, tax law or other reporting obligations and anti-money laundering controls.

These obligations apply at various times, including client on boarding/acceptance, payments and systemic checks for risk management.

3. For the purposes of safeguarding legitimate interests

We process personal data so as to safeguard the legitimate interests pursued by us or by a third party. A legitimate interest is when we have a business or commercial reason to use your information. Despite that, it must not unfairly go against what is right and best for you. Examples of such processing activities include the following:

1. initiating legal claims and preparing our defense in litigation procedures;
2. means and processes we undertake to provide for the Company’s IT and system security, preventing potential crime, asset security, admittance controls and anti-trespassing measures;
3. setting up CCTV systems (e.g., at our premises for security reasons);
4. measures to manage business and for further developing products and services;
5. sharing your personal data with third party service providers for the purpose of updating/verifying your personal data in accordance with the relevant anti-money laundering compliance framework;
6. risk management.

4. You have provided your consent

Our storage and use of your personal data is based on your consent (other than for the reasons described or implied in this policy when your consent is not required). You may revoke consent at any time; however, any processing of personal data prior to the receipt of your revocation will not be affected.

5. To assess the appropriateness of our services/products for the Clients

6. To provide you with products and services, or information about our products and services, and to review your ongoing needs

Once you successfully open atrading account with us, or subscribe to an update or webinar, we will need to use your personal information to perform our services and comply with our obligations to you. It is also in our legitimate interests to ensure that we are providing the best products and services so we may periodically review your needs to ensure that you are getting the benefit of the best possible products and services from us.

7. To help us improve our products and services, including customer services, and develop and market new products and services

We may from time to time use personal information provided by you through your use of the services and/or through client surveys to help us improve our products and services. It is in our legitimate interests to use your personal information in this way to ensure the highest standards when providing you with our products and services and to continue to be a market leader in the financial services industry.

8. To form a profile about you

We may, from time to time, use personal information provided by you through your use of the services and/or through client surveys to help us improve our products and services. It is in our legitimate interests to use your personal information in this way to try to ensure the highest standards when providing you with our products and services and to continue to be a market leader in the financial services industry.

9. To investigate or settle enquiries or disputes

We may need to use personal information collected from you to investigate issues and/or settle disputes with you as it is in our legitimate interests to ensure that issues and/or disputes get investigated and resolved in a timely and efficient manner.

10. To comply with applicable laws, court orders, other judicial process, or the requirements of any applicable regulatory authorities

We may need to use your personal information to comply with any applicable laws and regulations, court orders or other judicial process, or the requirements of any applicable regulatory authority. We do this not only to comply with our legal obligations but because it may also be in our legitimate interest to do so.

11. To send you surveys

From time to time, we may send you surveys as part of our customer feedback process. It is in our legitimate interest to ask for such feedback to try to ensure that we provide our services and products at the highest standards. However, we may, from time to time, also ask you to participatein other surveys and if you agree to participate in other surveys, we rely on your consent to use the personal information we collect as part of such survey. All responses to any survey we send out whether for customer feedback or otherwise will be aggregated and depersonalized before survey results are shared with any third parties.

12. Data analysis

Our website pages and e-mails may contain web beacons or pixel tags or any other similar type of data analysis tools that allow us to track receipt of correspondence and to count the number of users that have visited our webpage or opened our correspondence. Why may aggregate your personal information (such as trading history) with the personal information of our other clients on an anonymous basis (that is,with your personal identifiers removed) so that more rigorous statistical analysis of general patterns may lead to us providing better products and services.

If your personal information is completely anonymized, we do not require a legal basis as the information will no longer constitute personal information. If your personal information is not in an anonymized form, it is in our legitimate interest to continually evaluate that personal information to ensure that the products and services we provide are relevant to the market.

13. Marketing purposes

We may process your personal information to send you marketing communications by email or phone or other agreed forms (including social media campaigns) to ensure that you are always kept up to date with ourlatest products and services. If we send you marketing communications, we will either do so based on your consent or if it is in our legitimate interest. We will not disclose your information to any outside parties for the purpose of allowing them to directly market to you.

14. Internal business purposes and record keeping

We may need to process your personal information for internal business and research purposes as well as for recordkeeping purposes. Such processing is in our own legitimate interests and is required in order to comply with our legal obligations. This may include any communications that we have with you in relation to the services and products we provide to you and our relationship with you. We will also keep records to ensure that you comply with your contractual obligations pursuant to the agreement governing our relationship with you.

15. Legal notifications

Often the law requires us to advise you of certain changes to products or services or laws. We may need to inform you of changes to the terms or the features of our productsor services. We need to process your personal information to send you these legal notifications. You will continue to receive this information from us even if you choose not to receive direct marketing information from us.

16. Corporate restructuring

If we undergo a corporate re-structuring or part, or if all of our business is acquired by a third party, we may need to use your personal information in association with that re-structuring or acquisition. Such use may involve sharing your information as part of a due diligence enquiries or disclosures pursuant to legal agreements. It is our legitimate interest to use your information in this way, provided we comply with any legal/regulatory obligation we have towards you.

17. Physical security

If you enter any of our premises we may record your image on our CCTV for security reasons. We may also take your details to keep a record of who has entered our premises on any given day. It is in our legitimate interest to do this to maintain a safe and secure working environment.

6. PERSONAL DATA DISCLOSURE

The Company shall not disclose any of its clients’ confidential information to a third party, except: (a) to the extent that it is required to do so pursuant to any applicable laws, rules and/or regulations; (b) if there is a duty to the public to disclose; (c) if our legitimate business interests require disclosure; or (d) at your request or with your consent or to Persons described in this policy. The Company will endeavor to make such disclosures on a ‘need-to-know’ basis, unless otherwise instructed by a regulatory authority. Under such circumstances, the Company will notify the third party regarding the confidential nature of any such information.

As part of using your personal data for the purposes set out above, the Company may disclose your personal information to the following:

• our Associates, for business purposes, including certain third parties such as service providers and specialist advisers who have been contracted to provide us with administrative, financial, legal, insurance, research or other services;
• business introducers with whom we have a mutual business relationship;
• business parties, credit providers, courts, tribunals and regulatory authorities as agreed or authorized by law;
• payment service providers (PSPs) and/or banking institutions in relation to issues raised regarding deposits/withdrawals to/from trading account(s) held with the Company and/or for the purpose of commencing an investigation regarding such matters (e.g., third party deposits);
• anyone authorized by you.

If the Company discloses your personal information to business parties, such as card processing companies or banks, in order to perform the services requested by clients, such third parties may store your information in order to comply with their legal and other obligations.

Generally, we require that organizations outside the Company who handle or obtain personal information to acknowledge the confidentiality of this information, undertake to respect any individual’s right to privacy and comply with the all relevant data protection laws and this Privacy Policy. Third party service providers such as credit referencing agencies (if and when applicable) may keep a record of any searches performed on our behalf and may use the search details to assist other companies in performing their searches. Please note that the use of your personal information by external third parties who act as data controllers of your personal information is not covered by this Privacy Policy and is not subject to our privacy standardsand procedures.

Clients accept and consent that the Company may, from time to time, analyze the data collected while visiting our website(s) or by other means, such as questionnaires, for statistical purposes in order to improve the Company’s business activities.

7. TRANSFER OF PERSONAL DATA

We may transfer your personal information outside the European Economic Area to service providers (i.e. processors) who are engaged on our behalf. To the extent we transfer your information outside the EEA, we will ensure that the transfer is lawful and that processors in third countries are obligated to comply with the European data protection laws or other countries’ laws which are comparable and to provide appropriate safeguards in relation to the transfer of yourdata in accordance with GDPR Article 46.

In view of the above, your personal information may be processed by the staff of our service providers operating outside the EEA, who work for us. Such staff may be, among others, engaged in the fulfilment of your requests, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. The Company will take all steps reasonably necessary to ensure that your data istreated securely and in accordance with this Privacy Policy.

8. PERSONAL DATA

Tracking systems used on the Company’s website(s) may collect your personal data in order to optimize the services provided to clients/potential clients. The website collects information in the following ways:

Device information

By recognizing your device used to access and use the Company’s website(s), we can provide you with the most appropriate version of our website(s).

Log information

Logging certain behaviors on the site enables the company to track user action and therefore troubleshoot any issues that may occur

Location information

Using your IP address helps us localize our website content, which we provide to y ou based on your country, and improve your user experience on our site(s).

Cookies

Cookies are text files with a small amount of data sent from our website(s) to your browser and stored on your computer’s hard drive. Cookies help us improve the performance of our website(s) and our website visitors’ experience, track your referrer (if any) and improve our future advertising campaigns.

Local storage

You must submit validation documents to us through the Company’s Members Area in order to activate your trading account.

9. COOKIES

Internet cookies are small pieces of data sent from our website(s) to your browser and stored on your computer’s hard drive when using our website(s), and they may include a unique identification number. The purpose of collecting this information is to provide you with a more relevant and effective experience on our website(s), including the presentation of our web pages according to your needs or preferences.

Cookies are frequently used on many websites on the internet, and you can choose if and how a cookie will be accepted by changing your preferences and options in your browser. You may not be able to access some parts of our website(s) if you choose to disable the cookie acceptance in your browser, particularly in the Company’s Members Area and other secure parts of our website(s). We therefore recommend you to enable cookie acceptance in order to benefit from all our online services

Furthermore, we use cookies for re-marketing features in order to allow us to reach out to users who have previously visited our website(s) and have shown an interest in our products and services. Periodically, we may use third party vendors, such as Google to display our ads over the internet to you, based on your previous use of our website(s).

The Company uses sessionID cookies and persistent cookies. A session ID cookie expires after a set amount of time or when the browser window is closed. A persistent cookie remains on your hard drive for an extended time period. You can remove persistent cookies by following directions provided in your web browser’s ‘Help’ file.

10. CONSENT

Where our use of your personal information requires your consent, such consent will be provided in accordance with the express written terms which govern our business relationship (which areavailable on our website(s) as amended from time to time), orany other contract we may have entered with you or as set out in our communication with you from time to time.

If we rely on your consent as our legal basis for holding and processing your personal information, you have the right to withdraw that consent at any time by contacting us using the contact details set out in this Privacy Policy.

11. STORAGE

Safeguarding the privacy of your information is of utmost importance to us, whether you interact with us personally, by phone, by mail, over the internet or any other electronic medium. We will hold personal information, for as long as we have a business relationship with you, in a combination of secure computer storage facilities and paper based files and other records and we take the necessary measures to protect the personal information we hold from misuse, loss, unauthorized access, modification or disclosure.

When we consider that personal information is no longer necessary for the purpose for which it was collected, we will remove any details that will identify you or we will securely destroy the records. However, we may need to maintain records for a significant period of time. For example, we are subject to certain anti-money launderinglaws which require us to retain the following, for a period of five to seven years after our business relationship with you has ended:

• a copy of the documents we used in order to comply with our customer due diligence obligations;
• supporting evidence and records of transactions with you and your relationship with us.
• Also, the personal information we hold in the form of a recorded communication, by telephone, electronically, in person or otherwise, will be held in line with local regulatory requirements(i.e., 5 years after our business relationship with you has ended). Where you have opted out of receiving marketing communications, we will hold your details on our suppression list so that we know you do not want to receive these communications.

We may keep your data for longer than 7 years if we cannot delete it for legal, regulatory, or technical reasons.

12. RIGHTS

The rights that might be available to you in relation to the personal information we hold about you are set out below.

Information and Access

If you ask us, we will confirm whether we are processing your personal information and, if so, what information we process and, if requested, provide you with a copy of that personal information (along with certain other details) within thirty (30) days from the date of your request. If you require additional copies, we may need to charge a reasonable administration fee.

Rectification

It is important to us that your personal information is up to date. We will take all reasonable steps to make sure that your personal information remains accurate, complete and up to date. If the personal information we hold about you is inaccurate or incomplete, you are entitled to have it rectified. If we have disclosed your personal information to others, we will let them know about the rectification where possible. If you ask us, if possible and lawful to do so, we will also inform you who we have shared your personal information with so that you can contact them directly. You may inform us at any time that your personal details have changed by sending us an e-mail at [email protected]. The Company will change your personal information in accordance with your instructions. To proceed with such requests, in some cases we may need supporting documents from you as proof, i.e. personal information that we are required to keep for regulatory or legal purposes.

Erasure

You can ask us to delete or remove your personal information in certain circumstances such as if we no longer need it or you withdraw your consent (if applicable) provided that we have no legal obligation to retain that data. Such request will be subject to any retention limits we are required to comply with in accordancewith applicable laws and regulations and subject to section ‘Storage of Your Personal Information and Retention Period’. If we have disclosed your personal information to others, we will let them know about the erasure where possible. If you ask us, wherepossible and lawful to do so, we will also inform you who we have shared your personal information with so that you can contact them directly.

Processing restrictions

You can ask us to ‘block’ or suppress the processing of your personal data in certain circumstances such as if you contest the accuracy of that personal information or object to us processing it. It will not stop us from storing your personal information. We will inform you before we decide not to agree with any requested restriction. If wehave disclosed your personal information to others, we will inform about the restriction if possible. If you ask us, if possible and lawful to do so, we will also tell you who we have shared your personal information with so that you can contact them directly.

Data Portability

Under the General Data Protection Regulation (679/2016), you have the right, in certain circumstances, to obtain personal information you have provided us with (in a structured, commonly used and machine-readable format) and to re-use it elsewhere or ask us to transfer this to a third party of your choice.

Objection

You can ask us to stop processing your personal information, and we will do so, if we are:

• relying on our own or someone else’s legitimate interests to process yourpersonal information except if we can demonstrate compelling legal grounds for the processing;
• processing your personal information for direct marketing; or
• processing your personal information for research unless we reasonably believe such processing is necessary or prudent for the performance of a task carried out in the public interest (such as by a regulatory or enforcement agency).

Automated decision-making and profiling

If we have made a decision about you based solely on an automated process (e.g.
through automatic profiling) that affects your ability to use the services or has another
significant effect on you, you can request not to be subject to such a decision unless we
can demonstrate to you that such decision is necessary for entering into, or the
performance of, a contract between you and us. Even where a decision is necessary for
entering into or performing a contract, you may contest the decision and require human
intervention. We may not be able to offer our services or products with you, if we agree
to such request (i.e. end our relationship with you).

13. OPT-OUT

Should you not want us to use your personal information, you must inform the Company by
sending an email to [email protected]. If you decide to do so, we may not be able to
continue to provide information, services and/or products requested by you and we will have
no liability to you in this respect.

14. LEGAL DISCLAIMER

The Company may disclose your personally identifiable information as required by rules
and regulations and when the Company believes that disclosure is necessary to protect our
rights and/or to comply with any proceedings, court order, legal process served or pursuant
to governmental, intergovernmental or other regulatory bodies. The Company shall not be
liable for misuse or loss of personal information or otherwise on the Company’s website(s)
that the Company does not have access to or control over. The Company will not be liable
for unlawful or unauthorized use of your personal information due to misuse or
misplacement of your passwords, negligent or malicious intervention and/or otherwise by
you or due to your acts or omissions or a person authorized by you (whether that
authorization is permitted by the terms of our legal relationship with you or not).

15. REVIEW OF THE POLICY

If you have a concern about any aspect of our privacy practices, you can submit a complaint.
This will be acted upon promptly. To make a complaint, please contact us via email at
[email protected].